In recent years, Artificial Intelligence, particularly Cognitive Computing, has become increasingly central, to the point of becoming an integral part of our lives. This, due to particular devices that semplify our daily life; just think of transcribers found on the web and social media, translators, or chatbots with which we need to communicate, for example, for customer support services. These tools, are designed to work with human input; here, then, is the purpose of Cognitive Computing, which is to try to achieve computing solutions that enable interaction with computers in a way that is much more immediate and natural than today, practically "talking" to machines, and exploiting their ability to learn from experience. This thesis examines three services, related to cognitive systems, such as those for translation, transcription and chatbots, made available by major Cloud providers, such as Google, Microsoft and Amazon. These are presented in theory, jointly with some practical examples, so as to make a comparison and highlight features and peculiarities of each of them.
Negli ultimi anni l’Intelligenza Artificiale, in particolare il Cognitive Computing, è diventata sempre più centrale, fino a diventare parte integrante della nostra vita. Questo grazie a dispositivi che ci semplificano la vita quotidiana; basti pensare ai trascrittori presenti nel web e sui social, ai traduttori, oppure ai chatbot con i quali dobbiamo comunicare, ad esempio, per servizi di assistenza al cliente. Questi strumenti, sono pensati per funzionare con l’input dell’uomo; ecco, dunque, lo scopo del Cognitive Computing, ovvero cercare di ottenere soluzioni informatiche che consentano di interagire con i computer in modo molto più immediato e naturale di oggi, praticamente “parlando” con le macchine, e sfruttando la loro capacità di imparare dall’esperienza. In questa tesi vengono analizzati tre servizi, legati ai sistemi cognitivi, come quelli di traduzione, di trascrizione e chatbot, messi a disposizione dai principali provider Cloud, come Google, Microsoft e Amazon. Questi sono presentati in linea teorica, congiuntamente ad alcuni esempi pratici, così da effettuare un confronto e mettere in risalto caratteristiche e peculiarità di ciascuno di essi.
Esperienze con applicazioni di Intelligenza Artificiale a supporto del Cognitive Computing: traduttori, trascrittori e chatbot
COCCIA, GIANSIMONE
2022/2023
Abstract
In recent years, Artificial Intelligence, particularly Cognitive Computing, has become increasingly central, to the point of becoming an integral part of our lives. This, due to particular devices that semplify our daily life; just think of transcribers found on the web and social media, translators, or chatbots with which we need to communicate, for example, for customer support services. These tools, are designed to work with human input; here, then, is the purpose of Cognitive Computing, which is to try to achieve computing solutions that enable interaction with computers in a way that is much more immediate and natural than today, practically "talking" to machines, and exploiting their ability to learn from experience. This thesis examines three services, related to cognitive systems, such as those for translation, transcription and chatbots, made available by major Cloud providers, such as Google, Microsoft and Amazon. These are presented in theory, jointly with some practical examples, so as to make a comparison and highlight features and peculiarities of each of them.File | Dimensione | Formato | |
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Tesi_Coccia_Giansimone.pdf
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Descrizione: Tesi basata su applicazioni di Intelligenza Artificiale in supporto del Cognitive Computing, quali ad esempio: traduttori, trascrittori e chatbot.
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https://hdl.handle.net/20.500.12075/15334