Progettazione e realizzazione di un assistente vocale per la gestione degli ordini di vendita

Voice assistant are becoming more powerful and they are finding more applications for individuals and for companies. For this reason companies are evaluating the possibility to use them to ease tasks' completion and to provide a better assistance to clients. The purpose of this study is to realize a voice assistant that allows to read sales orders data stored in company's database. Through Firebase, Actions on Google and Dialogflow it has been realized a voice assistant, that can be called by Google Assistant, that lets user read data stored and navigate through a Firebase database. Future developments could use company's database to store data which brings the use of permissions and access credentials, or it is possible to add more functions to extend assistant functionalities. On the other hand it is possible to create more assistants to fulfill different tasks in order to ease programming.